Viabox Review

Viabox Review 2025 → #1 US Package Forwarding Service

0.0 / 5 - 0 Ratings 82 Readers

About Viabox Package Forwarding

It’s frustrating to know that most US merchants don’t ship to international addresses. But we have a solution! We recommend Viabox, which will forward the package to your address. 

Viabox Review: About Viabox Package Forwarding
Image: viabox.com

What is Viabox? Viabox is the #1 package forwarding service company in the US. They provide logistics management resources to help individuals or businesses around the world.

Its unique service makes it easy for clients to shop at their favorite US retailers. You are free to shop comfortably, whether it’s at the Apple store, American Eagle, Nordstrom, Victoria’s Secret, etc.

They allow you to create and ship to a virtual address in the US. Then, it forwards your purchases using its worldwide shipping partners, including UPS, USPS, FedEx, DHL, and others.

The brand successfully helped 300,000+ people in 220+ countries to get a free US address. So they can forward packages from any US store to any country.

The success of their unique service caught the attention of social media users. Even 66k Facebook users were curious about the brand’s easy service.

But are they trustworthy? Below, our Viabox review will tell you. We’ll help you decide if this package forwarding service is worth it. Now, let’s start with the brand overview first!

Overview of Viabox Package Forwarding

Founded in 2010, Viabox is a leader in package delivery. They offer the service of shopping from any US retailer and then shipping it to any country.

The transportation outsourcer responds to the growing needs of online buyers worldwide. They help consumers around the world create US-based addresses for package forwarding.

In addition, the brand exists to support US companies in hosting international customers. They also assist non-US companies in establishing a US presence. As a result, brands play an important role in how a company conducts business with its customers.

Moreover, the customer support team has extensive experience and knowledge in international shipping. Not only that, but the team is also professional in handling customs documents and package consolidation.

Thus, you can rely on Viabox services. You can also entrust the delivery of your order to your doorstep.

Now, you already know a few things about the brand’s profile and purpose. We’ll take you through the services. So, let’s begin!

Viabox Package Forwarding Review

Viabox allows you to create your own US address for forwarding packages. This means you can shop on US websites without worrying about international shipping.

Viabox Review: Viabox Package Forwarding Review
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They give you a free physical US address for life. So it’s not just a mailbox or P.O. box. Thus, you can receive packages of any size.

Here’s an example of your US address:

Your name or company name
12345 example avenue
STE XXXXXX
Portland, Oregon, 97217
United States

So, no more problems with companies refusing to ship to P.O. Box addresses with this address display. The address is very useful for you as a customer who has difficulty shopping in US stores.

But does this package forwarding service only benefit buyers? What about sellers? Brands are important in companies’ customer business. Thus, you’ll find service for both shoppers and retailers. Both certainly take advantage of Viabox’s services.

So, how does the service work for shoppers and retailers? Here we will explain the service in more detail.

Viabox Shoppers Reviews

Are you a shopaholic? Shopping anytime and anywhere is one of your favorite things, right? Well, buying products on US websites might be one of your most enjoyable shopping activities.

Viabox Review: Viabox Shoppers Reviews
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Of course, you can’t ignore the US product appeal. However, it is very frustrating if the brand or store doesn’t offer international shipping to your address. Therefore, Viabox presents forwarding package services for Shoppers.

Get a free US address with Viabox. Now, there is no more hesitation to shop at US merchant websites no matter where you are. You can shop for everything from clothing, makeup, accessories, toys, jewelry, electronics, and more.

The service allows you to shop at your favorite US retailer. Then your order will be delivered to your US address in the Viabox warehouse. Once your order is in the warehouse, the brand will forward your purchase to its shipping partners around the world.

From retailers to high-end brands, you can get it all. Viabox solves the problems of shopping lovers!

Viabox Retailers Reviews

Besides giving convenience to customers, the brand also offers comfort to retailers. Brands make it easy for you to grow your business instead of dealing with the risks and complexities of international sales.

Viabox Review: Viabox Retailers Reviews
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You can direct international customers to create a free US Address with Viabox on your online store. Thus, customers get international forwarding and other value-added services.

Of course, this process can benefit both your business and your international customers. They can comfortably shop for your products without worrying about shipping.

Add a variety of Viabox banners to your online store or formatted information. Simply copy and paste the banner code and information format into your website.

There is no editing for banners or information formats. Hence, customers easily receive information from Viabox banners and formats.

Here is an example of the format of information that you can include on your website:

International Customer!

Our partnership with Viabox makes shopping on our site as easy as 1-2-3.

  1. Register and get your own US address
  2. Shop online from our site
  3. Have your orders shipped to your new US address

So what do you think? Join Viabox for the ease of your customers. Happy customers, happy you!

How does Viabox work

Viabox is the best service for forwarding packages from US stores anywhere in the world. They will assist you in creating your own US address, and you can buy the items you want.

So how do I use Viabox? Here are the simple steps to access Viabox services:

  1. Click sign up free to get your own US address. Get your Free US address in just 10 seconds.
  2. Login if you already have an account and shop on any US website, eg; Amazon, Walmart, eBay, etc.
  3. Send your purchases to your US address on Viabox.
  4. The brand will consolidate all your purchases and send them to your forwarding address, wherever it is.

Viabox Shipping Calculator

You are probably wondering how much you’ll spend on shipping services. Therefore, we will discuss it further. The brand displays all shipping rates in US Dollars (USD). So, please adjust your country’s currency rate to US Dollars.

You also need to know that the shipping rate doesn’t include an insurance fee of 1.5% of the value of the goods. But don’t worry. You only pay for shipping and insurance. There are no other hidden fees such as Registration or Membership fees, Receiving, Handling or Processing fees, etc.

However, each package is different in size. Thus, the dimensions of the package may increase the shipping cost. So, the shipping cost may be too high for large packages and items.

So, how do brands calculate the weight to charge for shipping? Like all international shipping carriers, they charge for shipping based on weight. So, brands follow international standards to determine the weight of their charges.

The billable weight is greater than the Dimensional Weight and Actual Weight. So the actual weight is the weight of the packaging during the weighing process.

Dimensional weight is based on the package size. So even if the item is large but has a small actual weight, such as a pillow, it has a larger dimensional weight.

You can estimate the shipping cost by filling out the Estimated Shipping. Here are some of the formats you’ll need to fill out:

  • Shipping to
  • Weight (Minimum 1Lb)
  • Dimensions
    • Length
    • Width
    • Height

The brand also recommends you visit the UPS or DHL Dimensional Weight Calculator. Hence, you can get up-to-date information on how the shipping carriers calculate Dimensional Weight.

Viabox Shipping Rates

Viabox claims to offer the lowest rates for international shipping. But are they truly the lowest? Here we list the shipping costs per 1lb to several regions:

  • Europe: $6.47
  • Asia: $13.88
  • Middle East: $13.88
  • Oceania: $11.56
  • North America: $10.59
  • South America: $8.22
  • Africa: 11.35

These costs are estimates for several countries on the continent. You can compare these costs with other companies. Alternatively, visit the official website to see the comparison.

Viabox Pros and Cons

After reviewing the brand’s services, we’ll take you to another important discussion. Let’s start with Viabox’s pros and cons first.

Pros

  • Free US address in 10 seconds
  • Powerful and automated package sorting and storage retrieval systems
  • There are no hidden fees
  • Free assisted purchase
  • It doesn’t require a deposit
  • Free package consolidation
  • Lowest rates for international shipping
  • Fast forward shipping
  • Free 90-day storage

Cons

  • The shipping calculator may be less accurate

Who is Viabox For?

Viabox cares about customers worldwide who want to buy from the US-based store. They help international customers who struggle because the store doesn’t offer international shipping.

Viabox Review: Who is Viabox For?
Image:freepik.com

P.O. Box addresses customers are also greatly helped by this service. A very easy service that gives you the freedom to shop wherever you are

Not only shoppers but also sellers or retailers are helped by this service. For example, retailers get accommodations to make shopping easier for their international customers.

Is Viabox Legit?

It is important to consider the brand’s legitimacy to take advantage of a brand’s logistics services. So you can entrust your purchases. That’s also what the brand thinks!

Viabox Review: Is Viabox Legit?
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The brand wants its clients to trust its service. Therefore, the website uses Norton Secured powered by VeriSign. Viabox.com is certified SiteLock Secure Passed to guarantee that its website is safe, secure, and reliable.

Another thing that makes the brand a global leader in package forwarding is acquiring several awards. The brand was awarded 5 years of excellent service and the Top 10 best sites.

Those are the things which make Viabox legit. Now you have an answer to your worries about brand safety.

Viabox Reviews: What Do Customers Think?

Customer satisfaction certainly comes first. That’s why you must hear what their customers say. Our Viabox review prepared some customer reviews from Trustpilot and Sitejabber websites.

Viabox Review: Viabox Reviews: What Do Customers Think?
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We hope that honest customer reviews help you in your consideration. Without further ado, here’s what customers think:

Viabox offers more affordable ways to ship to Australia. No other shipping company can do better. I am very happy with this service. Will definitely use it again and again. The staff answers questions very quickly!

It’s no wonder the client gave the brand 5 stars. He had the best experience with this package forwarding company. It’s a lower price than other forwarders, excellent service, and fast staff make the brand deserve a high score.

If the customer states that the service is inexpensive, this is not the case with the next customer. He said that the Viabox service is expensive, but it is worth it because of the excellent quality of the service. So, if you want to know what he thinks, read on:

I honestly can’t see what all the negative reviews are about. It is true that Viabox is overpriced. But their customer support is great – prompt response. They repacked my package after a couple of hours. The package was delivered almost instantly…

According to the customer, the service is expensive. But it’s worth it because the service is outstanding. Customer service is very helpful. They respond quickly. Even the brand forwards the order and delivers it to the customer’s address.

Both reviews have different opinions on the price. However, both agree that the brand provides the best service. In our opinion, the price may be a matter of preference. 

Prices can be high or low depending on your budget. But the second customer didn’t mind the price because the brand’s service is excellent. So, we conclude that the brand remains the best choice for you.

We recommend you visit the website if you aren’t sure. There you can compare prices between Viabox and other brands.

Is Viabox Worth It?

After discussing some points about the brand, we can say that Viabox is worthy. They have fast delivery processing thanks to their automatic system.

Viabox Review: Is Viabox Worth It?
Image:freepik.com

The brand also offers free package consolidation that you won’t find with other package forwarding companies. Customers can save their purchases for up to 90 days free of charge. So, you can combine all the order boxes into one and save up to 85% on shipping costs.

Also, to make your purchases even more convenient, the brand offers free repackaging. Repackaging reduces the dimensional weight of the package. It prevents damage in transit,

Beyond shipping, the brand prepares and invests in advanced technology to equip its large warehouses. So they can do a good job of package sorting, picking, packing, inventory control, and quality control. 

It doesn’t stop there. If the store you’re shopping at doesn’t accept non-US credit cards, then the brand has a solutions. They offer 0% fee-assisted purchases.

Viabox Shipping Policy

The brand forwards packages with several trusted shipping partners. So you can choose the shipping method and service to send your package to your country.

Here are Viabox shipping carriers:

  1. FedEx
  2. UPS
  3. DHL Ekspres
  4. Aramex
  5. USPS (available for certain countries)

However, not all shipping options are available in all countries. Therefore, the brand recommends you view and click on your preferred country on the registration form.

The brand also provides addresses to anyone in the United States. For example, the brand helps customers get Portland, Oregon postmarks on their outgoing letters and packages.

How to Contact Viabox

No matter what your questions or concerns are, brand customer service is always available for you. However, the brand recommends you visit Frequently Ask Questions first.

But if it turns out that the question you are asking is unavailable, then contact the customer care team. You can talk to them at phone number +1 503-568-1586. Meanwhile, submit a request using the blank form for the message or document you want to send.

Also, send your message via live chat, available in the bottom left corner of the website. Feel free to reach out and ask any questions you may have.

One of their customer service representatives will contact you as soon as possible. Also, kindly visit the following brand social media to get the latest updates about the brand:

  • Facebook: viaboxcom
  • Twitter: viabox

Where to buy Viabox?

Where can I access Viabox services? You only need to visit the website at www.viabox.com. Find the easiest way to access forwarding packages on its site.

Viabox Frequently asked questions (FAQ)

When looking for Viabox reviews, customers typically ask the following questions. we provide the answers to help you in making a smart purchase decision.

Do Viabox require a deposit?

The brand doesn’t require a deposit to send you the package. So, they will send your package after receiving the PayPal payment for the shipping fee.

What currency does Viabox accept for payment?

You can pay via several payment methods, including Paypal, Bitcoin, and Bank Wire Transfer. You can also use Credit Cards such as MasterCard, Visa, American Express, Discover, etc. 

Ask a question?

Conclusion of Viabox reviews & ratings

Viabox.com makes it easy for you to ship your purchases to international addresses. The service also gives you savings. So you can buy items much cheaper.

No more hassle shopping in the US store. Thanks to Viabox, you can now shop confidently from anywhere in the world.

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